Please Read Before Using This Website
Welcome to Serandis. By accessing or using our website (www.serandis.com) or any of our associated services, you agree to the following Terms of Use. These terms are designed to ensure a transparent, secure, and trustworthy experience for all users. Please read them carefully before browsing, booking, or engaging with our content.
1. Acceptance of Terms
By accessing this website or using any of our travel-related services, you confirm that you have read, understood, and agreed to these Terms of Use and our Privacy Policy. If you do not agree, please refrain from using this website.
Serandis reserves the right to update or modify these terms at any time without prior notice. The latest version will always be available on this page.
2. Company Information
Serandis (Private) Limited
Registered in Sri Lanka
Head Office: Colombo, Sri Lanka
Website: www.serandis.com
Email: info@serandis.com
3. Use of Website
You agree to use this website responsibly and for lawful purposes only. You must not:
- Engage in any activity that could damage, disable, or impair the website’s functionality.
- Attempt to gain unauthorized access to data, servers, or accounts connected to Serandis.
- Use automated systems (bots, crawlers, scrapers) to copy or extract information.
- Post or transmit any content that is offensive, unlawful, or violates third-party rights.
All text, images, and multimedia content on this site are the intellectual property of Serandis or its content partners and may not be reused without written consent.
4. Travel Bookings & Services
When you make a booking or purchase a tour through Serandis:
Serandis reserves the right to modify or cancel tours due to unforeseen circumstances such as weather, political events, or safety concerns, with prior notice and alternative arrangements offered whenever possible.
- You must provide accurate and complete information during registration and payment.
- All bookings are subject to availability and confirmation from Serandis.
- Prices are quoted in USD (or local currency equivalent) unless otherwise specified.
- Additional terms (payment, cancellations, refunds) may apply and will be clearly stated at the time of booking.
5. Intellectual Property
All logos, brand names, design elements, photographs, videos, and written content on this website are owned or licensed by Serandis. Unauthorized reproduction or distribution is strictly prohibited.
You may view, print, or download materials for personal, non-commercial use only. Any commercial use, modification, or republication without prior written consent is a violation of copyright law.
6. Limitation of Liability
While Serandis strives to provide accurate, updated, and reliable information, we do not guarantee that all content is error-free or uninterrupted.
Serandis will not be held liable for:
- Any direct or indirect loss arising from website use or service interruptions.
- Delays, cancellations, or changes in itineraries beyond our control (e.g., weather, airline issues, political events).
- Loss or damage to personal property, health, or belongings during travel, unless directly caused by Serandis negligence.
We strongly recommend that all travelers obtain comprehensive travel insurance before departure.
7. Links to Third-Party Websites
Our website may contain links to external websites or partners (hotels, airlines, visa services, etc.). Serandis is not responsible for the content, policies, or accuracy of those sites. Accessing them is at your own discretion.
8. Privacy & Data Protection
Your privacy is important to us. All personal information collected through this website is handled according to our Privacy Policy, which complies with international data protection laws including the GDPR (EU General Data Protection Regulation).
9. Governing Law & Jurisdiction
These Terms of Use are governed by the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising from the use of this website or its services will fall under the exclusive jurisdiction of the courts of Colombo, Sri Lanka.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
📧 Email: info@serandis.com
📞 Phone: +94 (0)XX XXX XXXX
🌐 Website: www.serandis.com
📍 Registered Office: Serandis (Private) Limited, Colombo, Sri Lanka